Training by Spiritbrokers


Effective Project Managers make the difference between success and failure in projects. To be successful Project Managers needs more than just a method to follow, they also require the skills to handle the people aspects of their role.


ITIL is the leading standard in IT Service Management, training is available at different levels so that you can ensure your staff get the most out of the courses they attend.


Understanding the needs of the business is vital to ensuring that projects are well scoped and the requirements are properly managed.

Training Programmes for Business Analysts and Project Managers

We have developed programmes of courses designed to specifically meet the needs of Business Analysts and Project Managers. People working in these roles need a broad set of skills to maximise their efficiency. Staff require structured career development. Our programmes are designed to build and expand on existing skills and develop an awareness of people issues as well as everyday operational tasks.

When you book the programme, our team will come and spend time to understand the situation, experience and capability of the people so that the courses can be customised to align to your own corporate method. Along the way students will also have the opportunity to sit exams to gain formal external accreditation with ISEB, APM, Prince2 and others.

Both programmes have been built around the core values of:

  • Principle of Success
  • People
  • Communication

Business Analysis

The scope of business analysis varies widely from organisation to organisation depending on the maturity of the role. Our programme has been designed to be flexible to combine the needs of the organisation with the day-to-day needs of the individual.

The list of courses includes, but is not limited to:

  • Fundamentals of Business Analysis
  • Stakeholder Management
  • Facilitation Skills
  • Modelling Business Processes
  • Capturing Requirements
  • Creating Use Cases/Class Models/Data Models
  • Task/User Analysis
  • Requirements Management
  • Testing

Project Management

The PM Programme has been developed to incorporate the best practice principles of PRINCE2 and combine it with the other skills and abilities that Project Managers need to excel at their job.

The list of courses includes, but is not limited to:

  • Project Planning & Control
  • Building the Business Case
  • Managing Quality
  • Risk Management
  • Change Control & Configuration Management
  • Supplier Management
  • Budget Management
  • Building and Managing a Project Team

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